Last Update on July, 20th 2021


Problems Solution
Browser Version Check your browser version and make sure to upgrade to the latest version available. For instance, if you are using Microsoft Edge, make sure to download the latest version to ensure you have the best experience.
Login / Access

Your session may no longer be valid, but fails to log you out properly. In that case, you may force a logout by clicking on this link:

Old cookies are stored on your browser and need to be deleted:

Wrong Account Name After logging in successfully you may read a different name than yours displayed in the top right hand corner of the page: it does not mean you've logged in under someone else account. It is simply an unwanted cache behaviour: change page and start using an app and your name should appear correctly.